Terms and conditions

Sprogcenter Midt
Emil Møllers Gade 30, 2.
DK – 8700 Horsens
Phone: +45 7625 9925
VAT: 25211464

Purchase of KICKSTART
When purchasing KICKSTART, we point out that your login is personal. You may not transfer or share your login, just as material from this may not be copied and passed on to third parties.

Payment
Sprogcenter Midt accepts online payments with Visa, Mastercard and Mobilepay Online.

Payment will be deducted from your account when the purchase is completed.

All prices on the website include VAT. The website uses Danish Kroner (DKK) for pricing.

Sprogcenter Midt uses a secure payment server that encrypts all information with a SSL protocol, meaning your data is secure and cannot be read by other third parties.

Sprogcenter Midt’s own website also uses encryption with a SSL protocol.

If you regret your purchase (Withdrawal)

No right of refund is granted on products purchased in our webshop, as the product is of such a nature that, under Danish law, the right of return cannot or should not be granted.

Learn more at forbrugerombudsmandens website.

Warranty
There is a 2 years’ right to make a complaint about products according to the Danish Sales Act. Your purchase is covered by the Purchase Act. This means that you can either get you money back or a reduction in the price if the purchase is defective, depending on the specific situation. It is a requirement that the complaint is justified and that the defect has not arisen as a result of incorrect use of the product or other damaging behavior.

Complaints must be notified to Sprogcenter Midt as soon as possible after the product has been taken into use.

Customer & Privacy Policy
We do not resell personal information and do not pass on your personal information to others. They are only registered in our customer directory. You can delete your information at any time.

In order for you to enter into an agreement with Sprogcenter Midt, we need the following information:

  • Name
  • Address
  • Phone number
  • Email address

We make the registration of your personal information for the purpose of delivering the product to you.

The personal information is registered with Sprogcenter Midt, and stored for up to five years, after which the information is deleted.

When collecting personal information via our website, we ensure that it always happens by submitting your explicit consent, so that you are informed exactly what information is being collected and why.

The director and employees for Sprogcenter Midt have access to the information recorded about you.

The data manager in Sprogcenter Midt is: Administrative manager Lone Bruun Mathiassen.

We do not store and transmit customer information encrypted.

As registered with Sprogcenter Midt, you always have the right to object to the registration. You also have the right to know what information is registered about you. You have these rights under the Personal Data Act and in connection with this, please contact kontakt@sprogcentermidt.dk .

Cookies
On https://www.sprogcentermidt.dk, cookies are used for the purpose of optimizing the website, and its functionality, making the visit as easy as possible for you.

You can delete cookies from your computer at any time, see the instructions on Webshop Cookies and Privacy Policy.

Log Statistics
We use log statistics at https://www.sprogcentermidt.dk, which means, we have a statistics system, that gathers information, that can supply us with a statistical indication of, how many visitors the site has, where they are from, and on which landing page they leave the site and more.

The Log statistic is only used with the purpose to improve Sprogcenter Midt’s website.

Consumer Protection
Learn more about your consumer protection when paying online with PensoPay’s payment service solution:
https://pensopay.com/mere/forbrugerbeskyttelse/

Complaints
Complaints about product can be sent to:

Konkurrence- og Forbrugerstyrelsen
Carl Jacobsens Vej 35
DK – 2500 Valby
www.forbrug.dk

For citizens of Europe who reside outside of Europe, complaints must be submitted through the EU Commisions Online Complaints Platform: ec.europa.eu

In your complaint, you need to denounce our email address, kontakt@sprogcentermidt.dk, and the site, on which you made your purchase.