Cookie and Privacy Policy

1. Owner information

This policy applies to:

Sprogcenter Midt
Emil Møllers Gade 30
8700 Horsens
CVR: 25211464
Tel: 76259925
Email: kontakt@sprogcentermidt.dk

2. Introduction

This policy concerns cookies and personal data collected and processed through our website, newsletters, satisfaction surveys, contests, questionnaires, analysis programs, and other similar systems used for servicing and communicating with customers and other individuals in contact with Sprogcenter Midt.

On our website, you will find a chat function developed by GetKarla.ai. The chat function is designed to assist you in finding information on our website more easily and improving your user experience. To continuously improve the chat’s features and abilities, data from conducted conversations is stored. Therefore, we recommend that you do not share sensitive information when using the chat. Read more about handling and storing data from the chat function here: https://getkarla.ai/data-og-sikkerhed/

3. Cookies

When you visit our website, information about you is collected to customize and improve our content. If you do not want information to be collected, you should delete your cookies (see guidance below) and refrain from further use of the website. Below, we have elaborated on the information collected, its purposes, and which third parties have access to it.

We use cookies to improve our website
Through cookies, we record information on how users use our website. We use this information to continuously provide visitors with the best possible user experience.

Cookies contain information about your internet behavior
Cookies are small text files stored in your browser. Cookies are used to recognize your computer during return visits. There is no personal information stored in our cookies, and they cannot contain viruses.
Cookies are used for various purposes and can be classified as either 1st party or 3rd party depending on whether they are set through a third-party service from a separate domain or set internally by a service on the same domain as the website.
Our cookies cannot spread computer viruses or other harmful programs.

Cookies on www.sprogcentermidt.dk
On our website, we use cookies for technical functionality as well as traffic and user measurement. These help us analyze how users use the website. We use this information to evaluate your use of the website, to collect reports on website activity for website operators, and to provide other services related to website activity and internet usage. We will also transfer this information to third parties where required by law or where such third parties process the information on behalf of Sprogcenter Midt.

Here you can see what information is stored in cookies on your computer when you visit our website and how long they are stored:

  • How long you are on the website
  • Cookie acceptance (deleted after 1 year)
  • YouTube cookies (cookies for playback and statistics for YouTube videos will be stored for up to 2 years)
  • Traffic measurement

At www.sprogcentermidt.dk, we use the following cookies:

Cookies regarding statistics

Name

Use Lifetime
_ga Registers a unique ID that is used to generate statistical data on how the visitor uses the website.

2 years from the time you visit the website

_gat

Used to throttle the speed of requests to the server. 1 minute from the time you visit the website
_gid Registers a unique ID that is used to generate statistical data on how the visitor uses the website.

1 day from the time you visit the website

Cookies regarding user experience

Name

Use Lifetime

agree_cookies

Set when the visitor has accepted cookies to prevent the cookie popup from being displayed again. 1 year from the time you visit the website
has_js

Is set to ensure an alternative solution for users who do not use javascript.

When the browser is closed
[cookies novalue] These cookies are necessary for sprogcentermidt.dk to function as intended. They are used to collect information about language, session, and other vital functions used on sprogcentermidt.dk

Maximum 2 years

Facebook cookies

Name

Use Lifetime
c_user

datr

fr

sb

wd

Used to measure, optimize, and build audiences for marketing. Likewise, these cookies make it possible to see which devices sprogcentermidt.dk is visited from, as well as which pages are visited across devices.

Maximum 2 years

You decide whether to allow cookies and delete cookies
Via the menu in your browser, you can control which types of cookies may be stored on your computer. Please note that it may affect the functionality of our and others’ websites if you do not allow cookies. You can also delete cookies via the menu in your browser. Please note that they will be recreated the next time you visit our or others’ websites unless you have changed your cookie settings.

Edge (external link)
Firefox (external link)
Safari (external link)
Google Chrome (external link)

4. Remarketing

When you visit our website, we use analytical tools from Google and Facebook to conduct internal market analyses, and to some extent, you may receive advertisements from us on Google and Facebook’s platforms after visiting our website.

5. Personal Information

General
Personal information is any kind of information that to some extent can be attributed to you. When you use our website, we collect and process various types of such information. This happens, for example, when accessing content, signing up for our newsletter, participating in contests or surveys, registering as a user or subscriber, using other services, or making purchases through the website.

We collect and use personal information when you fill out forms on our website and when you purchase services or products from us. Personal information is used to provide the service for which the information was collected. Furthermore, the information is used to gain a better understanding of our customers and other stakeholders, including targeting our marketing to individual customers and stakeholders.What data is collected?
We collect and process the following types of information: a unique ID and technical information (see the data table above in section 3) about your computer, tablet, or mobile phone, your IP address, geographical location, and which pages you click on (interests).

To the extent that you explicitly consent to it and enter the information yourself, we also process: name, phone number, email, address, company name, position, and information about any purchases from us.

Newsletters and campaigns
Signing up for our newsletter and ongoing campaigns is entirely voluntary. When you sign up for a newsletter or a campaign, you also accept our processing of your information in accordance with this privacy policy. If you are subscribed to a newsletter or a campaign, you can unsubscribe at any time and request that we delete your personal information.

Storage period
The information is stored for the period allowed by law, and we delete it when it is no longer needed. The period depends on the nature of the information and the background for its storage. Therefore, it is not possible to specify a general timeframe for when information is deleted.

Protection of personal information
We have taken technical and organizational measures to prevent your information from being accidentally or unlawfully deleted, disclosed, lost, impaired, or accessed by unauthorized persons, misused, or otherwise processed in violation of the law.

Purpose
The information is used to identify you as a user and show you the content most likely to be relevant to you, to record any purchases and payments, and to deliver the services you have requested, such as sending a newsletter. Additionally, we use the information to optimize our services and content.

Disclosure of Information
Data about your use of the website, geographical location, gender, and age segment, among others, are disclosed to third parties to the extent that this information is known. You can see which third parties are involved in the section on “Cookies” above.

In connection with our processing of personal data, we use selected external data processors who have entered into data processing agreements with Sprogcenter Midt and who only process data according to our instructions. Personal information is otherwise not disclosed to third parties unless you expressly consent to it.

We only use data processors in the EU or in countries that can provide sufficient protection for your information.

6. Contact regarding personal information

You have the right to know what personal information we process about you. Additionally, you can object to the use of information at any time. You can also revoke your consent to the processing of information about you. If the information processed about you is incorrect, you have the right to have it corrected or deleted in accordance with the rules of the Personal Data Act and the EU’s General Data Protection Regulation. Inquiries can be made via kontakt@sprogcentermidt.dk. If you wish to complain about our processing of your personal information, you also have the option to contact the Data Protection Authority.